Shipping
Shipping Information
We're excited to bring you the finest cookies straight to your doorstep. Here's all you need to know about our shipping process.
Shipping Destinations
We currently offer shipping services to the following countries:
- Netherlands
- Germany
- Belgium
Delivery Day
Our dedicated drop-off day is always Tuesday and Friday.
Shipping Costs
We strive to offer you the best value for your money. Our shipping costs are as follows:
-
Netherlands: €5.95, Orders above €50: Free Shipping
-
Germany: €10.50
-
Belgium: €10.50
Delivery Times
While we do our best to ensure your cookies arrive promptly, please note that delivery times may vary due to factors beyond our control. Here's an approximate estimate of delivery times for each country:
- Netherlands: 1-2 day
- Belgium: 2-3 days
- Germany: 3-4 days
Please keep in mind that these are estimates, and unforeseen circumstances such as weather conditions or logistical delays might affect actual delivery times.
Lost or Damaged Packages
While we take every precaution to ensure that your cookies reach you in perfect condition, we cannot be held responsible for any lost or damaged packages that occur during transit. In the unfortunate event that your package arrives damaged or goes missing, please reach out to our customer support team, and we will do our best to assist you in resolving the issue.
Order Tracking
For your convenience, we provide order tracking for all shipments. Once your order is dispatched, you will receive an email with a tracking link. This link will allow you to monitor the progress of your cookies as they make their way to you.
Contact Us
If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us through our Contact Us page or by emailing us at crumbsnbloom@gmail.com.